Auction a Premium Car with PistonHeads

Frequently asked questions

• Will all vehicles submitted be consigned?

  • We will not be able to consign every vehicle, but we will give each enquiry meaningful consideration.

  • Once we have processed your enquiry, we will get in touch with you to discuss your vehicle and the auction process.

• How much will it cost to sell my car via auction on PistonHeads?

  • It is free to list your vehicle when you choose our standard service, regardless of whether your car sells or not. With our standard service, PistonHeads will provide support for the listing of your vehicle.

  • Alternatively, you can let the concierge service provider handle cleaning, viewings, storage and sale administration. Sellers using this service will pay £500 + VAT. If your car does not sell, the fee is still applicable, plus any additional fees that have been agreed upon - such as transport logistics, extended storage, inspections and/or minor repairs.

• What is your concierge service?

  • With the concierge service, all you have to do is drop off your vehicle to one of our partner’s sites in the UK. There, your car will be valeted and photographed by our network of professional photographers; photography will include detailed shots of the interior, exterior, mechanical parts and documents associated with your vehicle. 

  • The concierge service provider will then store your vehicle for the duration of the auction and host all viewings for potential buyers. At the end of the auction, you will arrange payment with the winning bidder directly. The winning bidder will then arrange with the concierge service provider to collect the vehicle from their site.

  • If you opt to use the concierge service, the cost of £500 + VAT is to be paid before collection of the vehicle by the concierge service provider. 

  • If you wish to have your car delivered by a third-party, we can provide you with a quotation. Any additional costs for repairs or other services are extra.

• Do you visit or inspect my vehicle?

  • We may assist you with providing contact information for our network of professional photographers to photograph your vehicle. While we do not conduct a formal inspection, our network of photographers will document the car’s condition.

  • If you use the concierge service, the concierge service provider will confirm that the vehicle is the same vehicle submitted to the consignment team. The concierge service provider will then give the vehicle a NAMA grading which will be posted on the vehicle’s auction listing.

• Do I need to make the auction lot available for viewings?

  • You should be prepared to have requests to view your car. This can make a big difference to some buyers.

  • If you do not want to manage viewings, you can let the concierge service provider handle them by using the concierge service.

  • As outlined in our Terms & Conditions, a seller must not list, post or otherwise make available the applicable vehicle on any other auction, dealership, or listing service. 

  • In the event the seller violates this, the seller will be required to pay the Buyer’s Fee that would have been paid by a Buyer who won the auction. This will be calculated based on the Reserve the Seller sets, and if No Reserve is set, the User will be charged £500 + VAT.

• How long do auctions last?

  • All auctions run for 7 days unless advertised otherwise. Auctions cannot be ended early.

  • Any auction listing that has been converted to a 'Buy it Now' listing will run for an agreed upon period, up to a maximum of 30 days. The listing will expire at the end of this period or when a buyer agrees to the listing price and makes an offer, whichever occurs first.