Octopus energy company. Anyone use 'em?

Octopus energy company. Anyone use 'em?

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Discussion

dhutch

Original Poster:

14,475 posts

200 months

Thursday 19th July 2018
quotequote all
Following on from the 'bulb' thread.

We have just bought our house and need to switch and am considering Bulb, £50 for me and same for my colleague.
Currently: British Gas for gas (ok, not great or cheapest) and Scottish Power for elec (appalling service already, just sorting out the interim billing period, most expensive quote to date as well).

The other option appears to be Octopus. Slightly more money, but another 'small' green provider with good rates and ratings, fractionally more but fixed for 12 months. They have rung me out of the blue, seemed fair enough.


Daniel

TooMany2cvs

29,008 posts

129 months

Thursday 19th July 2018
quotequote all
Should save a few squid...

(sorry, but...)

selnic

466 posts

270 months

Thursday 19th July 2018
quotequote all
Just in the process of switching from Scottish Power to Octopus via U Switch. They seem to have the best deal for us, mainly £48 a month instead of £76, minimum one month contract and unlike some, no hidden terms forcing you to have a smart meter. Will have to update later as to how they perform.

dhutch

Original Poster:

14,475 posts

200 months

Thursday 19th July 2018
quotequote all
selnic said:
Just in the process of switching from Scottish Power to Octopus via U Switch. They seem to have the best deal for us, mainly £48 a month instead of £76, minimum one month contract and unlike some, no hidden terms forcing you to have a smart meter. Will have to update later as to how they perform.
Thanks, sounds good.

anonymous-user

57 months

Thursday 19th July 2018
quotequote all
Having worked in the industry for over 12 years, I’d say they’re about the best of the lot.

I’m just about to move to them as the new build we’ve bought has been set up with British Gas.

micky metro

304 posts

189 months

Thursday 19th July 2018
quotequote all
Been with octopus for around a year now, was slightly annoyed that they never informed me that i was nearly £700 in credit but apart from that they are very good and easy contact, only other thing is that they end their emails with "love and peace" it makes me cringe.

splash gti

91 posts

139 months

Friday 20th July 2018
quotequote all
Yes, switched from NPower 2 months ago and saved £39 per month on gas and electric.
Changeover went smooth with good communication and I would certainly recommend to others.

splash gti

91 posts

139 months

Friday 20th July 2018
quotequote all
RE: above, that's with Octopus by the way!

AndrewGP

1,995 posts

165 months

Friday 20th July 2018
quotequote all
Also been with them for almost a year now. No complaints at all, I submit our meter readings monthly online and it's easy to track our usage and change the direct debit if required. Bottom line is they're cheaper than Southern Electric and have better service so it's a win, win.

Spitfire2

1,926 posts

189 months

Friday 20th July 2018
quotequote all
been with them a while now. so far so good. simple and efficient submission of readings.

Dissident Dragon

118 posts

239 months

Friday 5th October 2018
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I'm looking to transfer to this company as they are pretty much the cheapest for me. However, it appears that if I am referred by an existing customer we would both get a £50 credit. Does anyone have such a link and would like an additional £50?

Dissident Dragon

118 posts

239 months

Friday 5th October 2018
quotequote all
Many thanks. All done.

Slushbox

1,484 posts

108 months

Friday 5th October 2018
quotequote all
Vielen danke.

[Edit: Sister texted to say it's been accepted, and many thanks. :-) ]

Edited by Slushbox on Friday 5th October 12:27

dhutch

Original Poster:

14,475 posts

200 months

Friday 5th October 2018
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kriswilson

127 posts

210 months

Friday 19th October 2018
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Excellent. Thanks Peter!

HTP99

22,798 posts

143 months

Sunday 28th October 2018
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Tried switching to Octopus from British Gas, through U-Switch last year, however the British Gas electric and gas meters (smart) weren't compatible so the switch had to be cancelled, I ended up remaining BG.

dhutch

Original Poster:

14,475 posts

200 months

Tuesday 6th November 2018
quotequote all
Its crap they are no compatible, but why was it a deal-breaker, smart meters don't do a lot over just taking a quarterly reading.


Daniel

HTP99

22,798 posts

143 months

Tuesday 6th November 2018
quotequote all
dhutch said:
Its crap they are no compatible, but why was it a deal-breaker, smart meters don't do a lot over just taking a quarterly reading.


Daniel
I was told that it wasn't the "smart" features that were causing the issue, it was actually the meters themselves, they don't work with Octopus, I would need new meters.

I would have been fine to have lost the smart functions, I wasn't paying though for new compatible meters.

Venom

1,857 posts

262 months

Tuesday 6th November 2018
quotequote all
Interested in this. We're currently finishing up with EON and have been looking at Octopus. We've got a pv array we own ourselves, no gas, just electric and oil.

Any experience with Octopus serving this sort of setup?

dhutch

Original Poster:

14,475 posts

200 months

Tuesday 6th November 2018
quotequote all
HTP99 said:
I was told that it wasn't the "smart" features that were causing the issue, it was actually the meters themselves, they don't work with Octopus, I would need new meters.

I would have been fine to have lost the smart functions, I wasn't paying though for new compatible meters.
Oh right, then that's really odd. Unless they are so 'smart' they don't have a readout on the front of them preventing manual reading?