43 California Acura Dealers

I have been buying Acuras from this dealership for more - sdk7227

I have been buying Acuras from this dealership for more than 35 years and they never fail to impress me with their hospitality, expertise, optimum deals, customer service, integrity and professionalism. This time Karine was a pleasure to work with and I am delighted with my new Acura. I highly recommend Acura of Glendale in the strongest terms.

Edmond is nice and friendly. - Junhui Shen

Edmond is nice and friendly. He helped me greatly with my first car and explained things patiently.

the check went quickly and courteously. - 2PROS

the check went quickly and courteously. The service was performed quickly. Great job by all.

The service was real good, like really really good I - JPOP999

The service was real good, like really really good I liked it. Will come back

Me and my wife just bought an suv from Elk Grove Acura... - Miguelismex

Me and my wife just bought an suv from Elk Grove Acura with sonny Tran. He was really helpful I feel like he gave us great opinions on what vehicle to buy and the reasons behind it helped us make the right decision on our choice of vehicle. He was very polite and straightforward. I was very pleased with our experience.

Ruben at Ball Acura National City was amazing. I had a... - Ricardo

Ruben at Ball Acura National City was amazing. I had a great experience buying my car. It seemed like I would not be able to get the car of my dreams, but Ruben somehow made it happen. He not only seemed genuine, but he understood how much buying this car meant to me. He stayed with me during the whole experience, he made great conversation, he offered me coffee, and overall he made this an excellent experience. I will come back here to either trade in my car in the near future or to lease another car through them. Thank You Ruben, you made it happen and did so with a smile. Thank You for taking care of me.

Great experience buying an Acura out of state ! - Burtonkb4

Great experience buying an Acura out of state ! Everyone was great to work with and responded quickly with information. The entire process was efficient a professional experience !

Love my Acura RDX! - Emma Allen

Love my Acura RDX! Wasn’t sure what SUV I wanted. Staff are amazingly helpful. It was such a pleasant change from when I was car shopping before. No high pressure sales. Gave me the facts and let me take my time. Peggy, Lisa, & Ruben cańt thank you enough!

Extremely attentive customer service always! Russ goes... - Acura-c

Extremely attentive customer service always! Russ goes out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura

Kelly did an amazing job on his service and explained his - Thanh Le

Kelly did an amazing job on his service and explained his customers very thoroughly and easy to understand

This was my second Acura purchase with Victor B. - Waltdiaz77

This was my second Acura purchase with Victor B. , both sales went smooth with no pushy or aggressive tactics. If and when we go for a third Acura I’ll definitely goto this dealership.

Latest service appt was a horrific experience. - oldfield99@gmail.com

Latest service appt was a horrific experience. 930 am Fri Appt. Car dropped off efficiently. B 1 and 2 and requested brakes to be checked. Received two photos a couple of hrs later, no phone call until 330. “Rear brakes need to be replaced”. Car will be ready Sat am. Not an issue. Sat I called at 2 to check on status. Transferred to VM. Sent text, no reply. Called again at 330 waited on hold for 10 mins while women who answered phone tried to find someone to help me. No one available. Turned up at 4. 3 Acura employees sitting outside service area on bench talking and laughing. Inside probably 5 customers waiting to be helped. Only Benny working. The other 2 sitting playing on their phones. 20 mins later, Benny said he was working on my paperwork and give him 2 mins. He then asked “Carlos”!! I think. to do him a favor. Reply was “no, I need to wash my hands” Benny replied “ I don’t know why you come in. You don’t do anything “ Carlos “ that’s why I love this job. I don’t have to do anything” Then walked off laughing. This exchange happened in front of customers. I was then informed my brakes had not been fixed as parts where on back order. I was and still speechless. No communication, lazy employees. Benny called for my car to be pulled up twice. I ended up just getting myself walking past the 3 outside still sitting and laughing. Was told parts manger would call me Mon to apologize and reschedule appt. Surprise no one has reached out to me. When you have so many choices and you decide to pay top $ to have your car serviced at the dealership you expect at a minimum to be treated at a certain level. You failed on all levels from lack of communication, rude lazy employees, uncaring employees, lack of follow up. I cannot fault Benny as he was very efficient and friendly, he had zero support.

Metro Acura is a great dealership. - gg

Metro Acura is a great dealership. I had Isaias and he answered all of my questions. He is very knowledgeable about Acura vehicles and was very friendly and helped get me a good deal on my car.

Great experience. - Naydeen F

Great experience. Justin the salesperson was nice and knowledgeable. Will do business with them again.

Noise in the front right of car was checked out & we were - lstricklin

Noise in the front right of car was checked out & we were told what to do to fix it.

5 STARS FOR THE SERVICE DEPARTMENT. - R E

5 STARS FOR THE SERVICE DEPARTMENT. Let’s start off with that. They treated us really well for 8 years with 4 cars. Great people. Now on to SALES: I was looking forward to a new RDX as I had a 2014 before, but unfortunately I was disappointed this time. Of course, inventory is tight all over. I looked at the German brands plus Lexus and Volvo. In the end, I still really liked the RDX. Unfortunately they didn’t have the trim and colors I wanted, and wouldn’t budge on price of the higher trim. At least they aren’t adding $2-3,000 of bogus “paint protection” like some dealers are. Still, BMW and Audi offered discounts for military and using their financing. So I wound up ordering a new BMW X3 M Sport, in my color preference for less money than an RDX A Spec Advance. And the X3 doesn’t have a track pad. I do believe this dealership is good most of the time for most people, they just wouldn’t work with me this time. I will miss the excellent service department staff at Acura. Please do take your car to them for service, they will treat you right.

I highly recommend the DCH Tustin Acura service dept - RavenVW2008

I highly recommend the DCH Tustin Acura service dept to work on my MDX. I highly rate Kyle Herron, my service advisor. He is professional and know his product well. The excellent quality of the technician's work shows very well. I am very please with this company. I feel I got my value for the money I paid for repairs. I feel very well taken care of as a customer. Thank you.

I had the best experience! - Fixyourdo

I had the best experience! purchasing my Vehicle from this amazing dealership! First time ever!

Love Acura of Thousand Oaks, I got my vehicle RDX , the - WM.USMC

Love Acura of Thousand Oaks, I got my vehicle RDX , the sales rep , financial dept. and management were super helpful and since than I have the best experience , I highly recommend Acura of Thousand Oaks and Leo Ibanez as Service consultant/advisor honest and professional overall outstanding , great team, ⭐️⭐️⭐️⭐️⭐️

Robin Anderson was not the best service manager. She... - Honda FTW

Robin Anderson was not the best service manager. She promised updating me on my car a month or so ago and still no update. Funny thing is after a complaint, all of a sudden I get angry words from her. This dealership group needs to retrain their staff or discipline them. They lie and do not keep their word. Very sloppy and poor customer service

Great sales lady’s and reasonable deal; after bought our... - luktravel

Great sales lady’s and reasonable deal; after bought our vehicle our sales lady’s was really kindly to teach my parent in law to operate the car

As stated before even writing reviews on this site and... - Dany and Kelly Malka

As stated before even writing reviews on this site and Yelp nothing seem to help resolve issues with this dealership. In addition to visiting the dealership and talking to Karl Malone and lately with Stephan that promised 2 weeks ago to personally make sure I get my refund, nothing happened and no one is returning phone calls. I will not let go $535.00 .i am sure they would’ve send it to collection if they were owed the money. I wish someone from management read this and contact me. Dany and Kelly Malka

Service people get commission on services. - isabelomalley

Service people get commission on services. So they push things that your car doesn't need at the time. Service people are not honest and tell you upfront that their warranties are as good as your miles, they try to find any conceivable excuse not to honor their parts. Bought tires and they said they don't warrant their tires if something goes wrong you need to go directly to the company. That sucks because if I knew that I would had bought my tires at Costco or any other tire company that guarantee the product. Their are not sympathetic about the situation and you feel they are laughing in your face. Too bad I already spent like $10,000 in services there.

My wife was looking for a safer vehicle for her daily... - Tina Mai

My wife was looking for a safer vehicle for her daily driver and I mentioned how great my experience was in the past at Oakland Acura (sales and service) and she wanted to experience it herself. We came in and she test drove an RDX which she liked but wanted to test drive a few other options. When we let the team know they asked if we had any questions on the RDX and told us to let us know what she thinks. After a couple of days of procrastinating my wife decided she didn't want to experience the standard dealership experience and decided to move forward with the RDX. I let Matt know the night before coming in and he had his team get everything set up us and made the whole process extremely simple!

Great Service - ygmizum1

I went in to have a remote start installed on my new Acura which I just purchased. The service was performed promptly with no problems.

Worth service ever and not honest and just want charge - hashishhs

Worth service ever and not honest and just want charge you as much as they can, after paying Almost $ 1000 they left the Car not clean and not even wash. I do not mind to pay more if you will get a good service. Last time to go there. To waste your time and money there.

My car has rich condition with p0172 and p0175. I had a... - Shehzad

My car has rich condition with p0172 and p0175. I had a valve job done by another mechanic however tbe dealer was forcing to re do the same job and they ignored all other poasibilities for the rich condition by saying that their technician is factory certified and his recommendations are final. They refused to move further with any other suggestion. Very disappointed. Had to bring my car back and now dont know where to go.

Horrible experience. - janeenwoods

Horrible experience. Make promises they have no intention of honoring. I was mortified at how I was treated after being a loyal paying customer for over 5 years and 2 vehicles purchased there. Still waiting for Service Managers Marks call after 3 weeks.

Sales department wasted my time and money. I was in... - Prax

Sales department wasted my time and money. I was in contact with John, the internet sales manager. I told him i was interested in test driving the RDX, MDX, and MDX hybrid AWD with A-spec package. I checked the website and it showed the vehicles were there. I'm near the end of my current lease and am very close to the mileage limit so driving the 60 miles round trip put me over. At 15 cents a mile it wasn't a real concern. The next day I got to the dealership for the test drive and found out the MDX Hybrid sold 2 days ago. I was passed off to a different sales rep who confirmed I was interested in the AWD RDX with A-spec package then went to get the cars for me to drive. The rep came back and informed me the cars haven't passed their safety inspection yet so they can't be driven. So now all 3 of the vehicles I asked to drive are not available, I'm spending money driving miles I didn't need to, and John who I was in contact with all morning never even bothered to check on the vehicles I asked about. Garbage customer service. Waste of time and money. Shop somewhere else.