The "pushy hurry up and sign" to "get this guy our of... - kaylabverdin
The "pushy hurry up and sign" to "get this guy our of here experience" To begin my experience I arrived at all star Ford / Dodge in Denham Springs to look at a white 2020 Ram 1500. I have already done my research, so I know what I am looking for. I wanted to a test drive to see the difference between my then, 2014 ram and the now 2020 rams. I will say I was impressed. So when we started to negotiate price, Josh and Ben became the pushy sign right here salesmen. After a few hours of talking I knew I really liked the truck in question so we agreed on a price and started the paperwork. What I was told by Josh was the truck would be detailed while I was in finance and when I was done it would be waiting on me. But surprising like when I was done with finance, the truck was still dirty, and had trash in the back of it. I mentioned it to Josh, and seeming very inconveniently he said he would take it to the back to be addressed. When it returned I finished moving my belongings and set back off on my 2 hour ride home. When I got home I was beat so I waiting until the next day to admire my new truck. When I woke I went out and started looking it over, i realized the locking lugs from my other truck that were supposed to be swapped were not, and noticed a rather large scratch in my rear bumper. So I called Josh to address it, and this process of calling and leaving voicemails went on for 4 days before I made contact with him. And when I finally got Josh on the phone he said well how do we know you didn't do that at Walmart. So then I proceed to call someone in management which also put me in a waiting game of response. When we finally arranged a date to drop my truck off I did. And was given a loaner which was greatly appreciated. Now the initial discussion Josh told me I would have my truck back in 4 days, so I was okay with that. But on the fourth day I called back. And couldn't get him on the phone. So I called for collision, and to be told.they haven't touched my truck, and that collision dept told Josh it would be 6-7 days before I got it back. In the end result I got my truck back 9 days later. In the end result it all worked out for now, but if you're okay with the runaround, the lack of returning phone calls, pushy, conniving experience, then here's your place.
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