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AutoNation Ford Fort Worth

Fort Worth, TX

4.6
507 Reviews

5000 Bryant Irvin Road

Fort Worth, TX

76132

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Showing 507 reviews

August 15, 2022

Great experience with lots of feedback from the dealership. Drove from Austin and was not disappointed with a car and the deal. Even my wife was satisfied with this deal when she went to see me. Th More

by Jose
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Luis
August 15, 2022

Service people are nice. Seem competent. I rated 4.5 stars as this time they didn’t vacuum or wash my vehicle. Always have before without asking. Was disappointed in that. More

by mrsrjs2
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darla
August 13, 2022

We always receive great service and the employees are nice and knowledgeable. Keep up the good work. More

by Lisaeagans
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darla
August 12, 2022

Shannon B. gave excellent Customer Service. My Ford Fusion had a recall and the service was done right away. More

by jbarto444
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shannon B.
August 11, 2022

Schedule an appoint and was given a time to drop off my car. The representative on the phone did not mention that it would be 4 or 5 days before my car would be worked on. Picked up my car and took it to a More

by Becky
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
None
Aug 16, 2022 -

AutoNation Ford Fort Worth responded

Becky, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

August 11, 2022

Had problems with liftgate on my Edge, was a problem t solve, but Mike (Service Director) stayed with the problem. It appears to be solved this time. More

by Bill
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Parker
Aug 16, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

Service was great we had problems with our window ,tire ,back trim and oil change. Everything was fixed so happy with service More

by L.gallegoz
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Manny Nunez sales and Ciera in service
Aug 16, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2022

I needed work done on my truck, and I was easily able to make an appointment, and the service rep gave me proper expectations for how long it would take, and actually it got done a day or two sooner than I More

by soppy_analogs.06
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Aug 14, 2022 -

AutoNation Ford Fort Worth responded

Hello, We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 10, 2022

Pleased with recent experience at having my F150 service at Auto Nation Ford. Service manager Jose did a good job getting truck in and out in a timely manner. He was a pleasure to work with. More

by Steve Phillips
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service adviser Jose Ramos.
Aug 14, 2022 -

AutoNation Ford Fort Worth responded

We are pleased to hear you had such a positive experience with us, Steve! If you need more help, our team is available to talk -- safe travels!

August 10, 2022

They were very professional and gave great customer service. Did the service ahead of time. More

by jab71364
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of there names but the person that checked me in and the one that took me home and picked me up were friendly and courteous.
Aug 14, 2022 -

AutoNation Ford Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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