14 Pennsylvania FIAT Dealers

We started the process via emails with Troy. He was very... - Dave

We started the process via emails with Troy. He was very helpful , courteous and prompt. We originally scheduled an appointment to view and test drive our Compass a few days earlier but were unexpectedly delayed. Troy was very flexible and was able to reschedule to meet our needs. The car was waiting for us when we arrived and the whole process took less than two hours to complete! Troy was awesome as was everyone we encountered.

Tri star Indians service group are always very friendly... - Lewie

Tri star Indians service group are always very friendly and pleasant to work with. They and are very accommodating to schedules. Due to current Covid regulations and my place of employment, I am very limited to days I can go into the office. My inspection was up and the end of the month of August and they were able to squeeze my car in for inspection on the only day I could go into the office. That helped me tremendously as I didn’t have to schedule time off of work to get my car inspected. Not only did they squeeze it in, they did it without hesitation and still had my car back to me within an hour!

Excellent experience overall.Alex and Jason were great to... - Matt

Excellent experience overall.Alex and Jason were great to deal with! Facility is top notch. Highly recommend this dealership.

Filled out a credit application, said they didn't run it - Shanna Marie

Filled out a credit application, said they didn't run it AFTER I got the alert that there was a new inquiry. Had 3 people call me so they don't communicate. I have waited for over a week for a response to if I could be approved AFTER sending all my trade in information in and getting a quote.

Purchased a dodge ram 2500, used, and promised over and - Albblack3

Purchased a dodge ram 2500, used, and promised over and over that it was in great shape and safe - vehicle hadn't been run through their shop yet when we went to look at it. Assured over and over that before we would be able to take home, they would run it through their shop and inspect. Needed manifold/exhaust work - which they did send out and have done. After putting $10,000 (yes - 10,0000), had to wait a month and a half to get. Fadt forward to now - 7 months later, less than 2500 miles we have put on it. Took four new tires and when driving after they were installed the vehicle was running a very hard and heavy took back to where we got the tires and they put on the lift. There was so much under the hood and the suspension system that they said should never have passed inspection. Repairs were made with used parts, or not even made. To the tune of $3,000 we had it repaired where we purchased the tires because it was not safe to drive until those repairs were made. Contacted Faulkner because of misrepresentation issues, the used car sales manager has yet to return our phone call after first speaking to me and then calling my husband. The regional manager has called once, promised to get back by the end of the week and that was four days ago and still no call back. I would advise to never ever ever go to this place. We are seeking legal advice because this is just ridiculous!

I have had my Fiat 500x for a few years now and I... - Samantha

I have had my Fiat 500x for a few years now and I absolutley love it! (I named her Pearl)😆 Unfortunately it did have a recall, but it was still under warranty. When I first arrived I did not have the best service, but after some time discussing things a mechanic named Dan stepped in to help along with another man, Austin. They clearly seen the issue and did all they could to resolve it. It took a few trips, but it was well worth it. Dan and Austin got me a very nice rental for the time that my car was in the shop for the recall. (It was red, so I called her Ruby lol) I was expecting it to be in the shop for a couple weeks because the repair was a rather big job... Dan kept me up to date all along the way, he would call when it was convenient, or text, he even sent pictures through the process! And to my surprise after just a week I got the information from Dan and Austin that my car was ready for pick up! I was very impressed with the fast and wonderful service from Fiat of Erie! I am very grateful for both Dan and Austin helping me through the entire process! It is employees like them that make a customer happy and want to come back! Thankyou Dan and Austin for getting Pearl back on the road again and making me a very happy customer! Your hard work and friendly service is greatly appreciated!!😁👍

Friendly, profession and very helpful. - rveguilla

Friendly, profession and very helpful. All the guys there made my experience a wonderful one

Got my Nissan Sentra there. Wen there to test drive a... - matthewdh92

Got my Nissan Sentra there. Wen there to test drive a ford fusion, ended up getting a Nissan instead. Andrew was great and so was the rest of the team there at the dealership.

I had an exceptional experience with Ricardo, Greg, and... - GSRules

I had an exceptional experience with Ricardo, Greg, and the Reedman Toll team. Ricardo is friendly, knowledgable, and passionate about his product. He located and procured the exact vehicle that I wanted, and took care to ensure it was delivered quickly and in perfect condition. The price for my car and the trade in value offered exceeded my expectations. My only suggestion for improvement is to streamline the time investment in getting into, and then through, the Finance Department. If this task can be scheduled in advance, I would highly recommend it. Overall great experience, and my first day in my new Fiat 500 turbo was great fun!

Bait & Switch? - Greywethr

WARNING! Do NOT do business with Faulkner dealerships on the Carlisle Pike! I called last evening and made an appointment to drive an SUV today at 2:00. I got an email from dealer at 1:46 saying he's looking forward to doing business with me. I got there at 2:04-ish. I spoke with saleswoman, she took down my information, including what I was looking for, what features made me choose that particular SUV. I filled her in and then we went to look at it. I found a few minor issues, but no deal breakers, so I asked to take it for a drive. She even mentioned that I obviously did my research. We went inside and she left to find the keys. She returned with new salesman and said he'll be taking care of me, because she had clients come in asking for her. He then told me that the car was just sold. REALLY? How can I receive an email at 1:46, show up at 2:04 for my 2:00 appointment, and the SUV be sold, when is was not even test driven, because the hood was still cold, and covered in non-evaporated rain? It's no coincidence that it's been sitting on their lot for almost a month, but someone comes in at the exact same time I did to buy that particular vehicle. Yea right! So they probably lied so they can sell it to someone that will pay full price instead of haggle. Please spread the word.

Best Case Scenario When Buying A New Car - Mr. Davey G

I recently purchased a new Fiat Spider from Montgomeryville Fiat. No games, no high pressure tactics, no bait and switch, no now you need to talk to this person, etc. I did my homework, knew what my trade-in was worth, what the dealer's cost was for the car I purchased and what my credit rating was. As a result, this was an easy transaction. They even got me a better interest rate than I could get on my own. Geoff and Regina were great. I highly recommend this dealership!

There was problems with the car that they did not expose... - pogasht

There was problems with the car that they did not expose in the add for the car The car was a mechanic special it was not advertised as that