service - schuyler judice
Well let's start with the first time my jeep was worked on here I was told it would take 4 hrs. I called through out the day checking on it. With them telling me they haven't started working on it. When my appointment was at 730 am. Well to sum it up I ended up not having a vehicle for two days. Because of the lack of planning. So I thought it was just a xxxxx. The second time, Had some parts ordered for some warranty work. And I made the appointment at 730 again on a Friday. I call them at 230 to find out what's taking so long. And they tell me once again they haven't started working on it. This is a huge problem when someone needs their vehicles. Especially when told will take a couple of hours. Poor management.
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