I contacted Penske Chevrolet in Indianapolis to buy a new - Rob B.
I contacted Penske Chevrolet in Indianapolis to buy a new Chevy Silverado 2500 they had coming in. Cameron, my sales person, was responsive and friendly. However, he told me his management refused to sell me the truck, even for their full asking price, because I live out of state and didn't have a trade they could make even more money on. I guess they only sell cars to people that not only buy the car for full price, as I agreed to, but also provide them additional profit streams. That is a new first for me, a car dealer refusing to sell me a truck a full asking price because I wasn't spoon feeding additional profit to them. They think because it is out of state people they treat this way, that it won't haunt them, but my family lives in Indianapolis and they have promised not to give their business to Penske and they have already told their friends the story on Facebook with expected results. People already don't trust dealers, shady stuff like this just fuels that stereotype. Max Profit first, customer last.
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