Worse place ever! - whitmoe444
Worse place ever! My list could go on forever what’s wrong with this place! Let’s start with the most recent incident. A side panel randomly flew off my car while on the interstate bc the glue they use for my car wasn’t sure enough. I go in to get a replacement. They put in my order this was in May. I call in June to check on the part. They inform me I don’t know when the part will be in. July rolls around I call again to check. They tell me oh the part was in since May. I then inform them I called in June about the part. Well fast forward to me making an appointment. Took time off from work. I arrive. They can’t find the part. One guy name Travis says oh yea I saw that part my service director’s desk and thought oh she is coming in today to get the part on. I’m like I didn’t speak to you for an appointment how am I to know the part was in? I waited an hour for them to find my part for my car. Guess what? They didn’t. So they reordered my part. Then I request to speak to the manager. They tell me he was in a meeting. Gave me his card. Guess what?! I called him for 2 weeks now. No response. This place is horrible with management. If my car didn’t have a warranty there. I would never go there. Another thing. It’s August. Guess who still doesn’t have their car part. I’m looking to change this and pray there is a change. Service director name is Brian and I hope they see this!! Very poor management and services. Like said not the first time bad service!
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