61 Illinois Cadillac Dealers

Dan Calandriello is the best salesman. - DionCal

Dan Calandriello is the best salesman. The staff is nice and we had the best experience!

Your service rep who waited on me is a thumbs up, top - jrduke

Your service rep who waited on me is a thumbs up, top notch person. Very personable, and knowledgeable. Keep up the good work. Very satisfied.

On time and noticed a tire defect that required immediate - MMORREL

On time and noticed a tire defect that required immediate attention from the tire installer. Thank you!

Very fast process to purchase a vehicle. - mmahoney71

Very fast process to purchase a vehicle. Only downside is they bump the vehicle price up for market condition. At least they show it to your face and really won’t budge. Nice people though. Thank you

Fantastic experience. - JMCYZE

Fantastic experience. GM Tim and Sales Pro Mindy took exceptional care of me on my purchase of a new Escalade. I would absolutely recommend and buy another vehicle from them!

Great quality service and perisonel attention they The - svardalos66

Great quality service and perisonel attention they The service people go above and beyond to sayifiy their customers

Dave S. - cinnnellax5

Dave S. Is the best service manager I’ve ever dealt with! Customer always comes first

Great service and very helpful staff. - Penn2146

Great service and very helpful staff. I would definitely recommend this dealership for buying a car.

Very professional staff. - Dina

Very professional staff. Great customer service . Large selection of cars . No wait time for service .

We just purchased a 2021 Cadillac XT6. Addison Watters... - a_fleener

We just purchased a 2021 Cadillac XT6. Addison Watters was our salesman and he was terrific! Addison was great to work with. He was friendly, professional and knowledgeable about all the features of our new vehicle. It was a no stress, great experience.

I heard a salesman say that buying a new car shouldn't - r.helander71

I heard a salesman say that buying a new car shouldn't have to suck. I can say, for the first time, that that was the case here. There was absolutely no pressure. There was nothing hidden, they were transparent and Carla explained everything in full detail down to the penny. Clay brought the invoice out to me-without me even asking for it (at other dealerships you have to fight for it). I have never been treated this well at any other dealership.

My salesman, Tony Malzone is the best car salesman I have... - mmw1140

My salesman, Tony Malzone is the best car salesman I have ever done business with. He is no longer a salesman. but my friend. I spent 2 days with him. He made sure everything was taken of for me. I also like doing business with the service department. I may just go to the dealer to say Hi to everyone I have gotten to know. Tony also gets you talking with other customers. The day I bought my car he had 3 customers. Handled all of us, and I made friends with one of his other customers, it made waiting go so much faster. The second day I had to finish up some last minute things, and he had another couple, Tony got us talking with each other such a pleasant experience.

They were very helpful and responsive to all of my - abvanjr

They were very helpful and responsive to all of my questions and pleasant to work with.

Bought a Cadillac Escalade. Frank helped to close the... - wpietka559wpietka559@gmail.com

Bought a Cadillac Escalade. Frank helped to close the deal. I think I got a great price on a great car. He also went the extra mile to make sure I was satisfied after the purchase. Didn’t have to, but he did. Thanks.

Great experience! - Nicole Haight

Great experience! Brandon made it quick and easy to transition to a new SUV. He walked me through every detail of the car. My family and I feel much safer in our new 2018 Buick Enclave. Would 100% recommend!

Poage is the only service center I have used for the last - mlr1941

Poage is the only service center I have used for the last 15 years. I usually get an appointment to have the oil changed within a week from the time that I call. I like to talk to Dan. I always wait, the accommodations are very nice. I had a surprise on my last bill, they rotated my tires without letting me know ahead of time. I left the next morning for 3 1/2 hour trip. I got out on the road and my right rear tire said too high. I had to stop & let the air out. I’m not sure this is what you wanted to hear. Please consider this a very minor complaint. I value all the service workers at Poage and will continue using their services.

Every single person I encountered was spectacular! - DSHEP1964

Every single person I encountered was spectacular! They went the extra mile every time I asked for something. I ended up purchasing the vehicle and they are bringing it to me at no charge! Easy process, good and timely communications, and friendly every time. 6 out of 5 stars!

Dan and all the sales staff were very helpful, - jbonomi1

Dan and all the sales staff were very helpful, professional and courteous while ordering and delivering my new car. I would highly recommend their dealership and will refer people to them. Dan was very thorough and patient while orienting me to the new vehicle and the many features.

Mechanic did an alignment wrong on my. - V owner

Mechanic did an alignment wrong on my.2015 Cadillac that I purchased new from Landmark. It ruined my front tires. Service Department performed new alignment that took 4 hours. Will not reimbursement me for new tires or for alignment charge.

I bought a 2021 XTS and it has been in the shop for - Me

I bought a 2021 XTS and it has been in the shop for broken seat, trunk not working, engine light, and now I’m going back for my radio and my trunk won’t open by light underneath the car. I only had it a year and they won’t give me a new car at the rate I am at so sad.

Ken Nelson's service depart is wonderful, always very - Upset consumer55?

Ken Nelson's service depart is wonderful, always very accommodating, helpful and knowledgeable. Plus sales rep Cayden Erickson was amazing to work with, he was very kind and made the experience as positive as possible. HOWEVER had horrible experience with a gentleman by the name of Drew Rowley/ Buick GMC Sales Manager. He was rude, condescending, and demonstrated false advertisement, for example by starting the negotiation with a $3,000 higher price than what the sticker on the vehicle stated. Unfortunately, that's not a way to draw customers in and keep customers coming back, in my opinion.

We bought a certified 2020 xt4 and paid cash, love the... - Dave

We bought a certified 2020 xt4 and paid cash, love the car untill we got home only to see the rims were all chewed up. We are seniors and didn't look close at the time of purchase. When I called the manager the very next morning he said "it's your car now it left here fine". We only drove it home and saw it in the daylight the next day. The 3 day return policy is an outright lie because the manager said well you did that damage on your way home. This could not happen because it's on all 4 wheels. We want to return the car and get our cadillac trade in back but they said. It's already in the service department being worked on. They are cheaters and liars.

Once you buy the vehicle all the good customer service is... - BrandinW

Once you buy the vehicle all the good customer service is gone. Don’t expect any future help unless your looking to purchase another new vehicle. The service department is awful. I wouldn’t take them my lawn mower.

SCAMS BEWARE WARNINNG! - atheersinan

SCAMS BEWARE WARNINNG!!!!!!!!!!!!!!! SERVICE DEPARTMENT ARE LIARS I'm editing this review because I trusted them but they screwed me. They were all nice when I came the first time in 2020 I went for transmission service, and I told them my rear shocks were leaking, they said because of the shortage GM doesn't have them. I informed my service advisor Christopher that my factory warranty will expire soon. What do I do?? Christopher said he will take care of it, and make the claim with GM, and when the shocks get here they will call me. I kept calling, they keep saying it's still in back order. Now it's 2022, my car is out of warranty. I call and now they tell me Christopher doesn't work there anymore I asked what about my claim? are the shocks in stock now? They tell me there's no claim and I have to pay out of pocket for the shocks, which will cost me $2300 SCAMS BEWARE WARNINNG!!!!!!!!!!!!!!! ATHEER ISMAIL

Looking for the best car dealership, look no further, try - Mike Okikiola

Looking for the best car dealership, look no further, try Kunes GMC Cadillac of Belvidere, they go far and beyond for me, they picked me up and dropped me off, and helped me get the car that I needed. Alex is the best, thank you so much. You truly saved a life.

I wish there was a negative star. - joni monnich

I wish there was a negative star. Had an appt to buy vehicle confirmed that AM by email & phone. Drove 2 hrs to be told oh so sorry we sold it last night I'd been on the phone last night w sales manager confirming sale. Said they could search data base for another vehicle. After sitting waiting for 30 mins I found manager outside laughing /smoking w buddy. Yeah really important to take care of the customer you SCREWED searching hard for a vehicle

Outstanding service - J Harmon

Sales people were great didn't feel pressured at all Mike Zippay was the salesperson did a great job explaining the truck. And also Kelly Ondrey the GM was great and very informative also I would highly recommend this dealership to everyone looking for a GM vehicle.Great service great people.

Keith in service was great and because of him I will... - AnitaHawkins932

Keith in service was great and because of him I will bring my car back there. I want to thank you . A new customer thanks

Pat and Aj have been great to work with,they have been... - kayetimothy40

Pat and Aj have been great to work with,they have been there right away with any questions I have asked they were both very informative