56 Missouri Buick Dealers

We have been working with these folks over the years. - mscheree

We have been working with these folks over the years. Jason is an excellent salesman and Dennis always gets the best financing for us and ensures that everything is taken care of.

Gus is the man! - alexwillis52

Gus is the man!!! He walked me through the process and helped me every step of the way!

Great service, friendly staff, plenty of inventory. - hittman58

Great service, friendly staff, plenty of inventory. Very good overall experience. Will definitely check out Sapaugh next time around.

I was really pleased with how the dealers treat you like - katie_lyn05

I was really pleased with how the dealers treat you like family and make sure they get you in the right vehicle that suits you very good customer experience

Service was excellent. - the506project

Service was excellent. This was an out of state purchase. Salesman picked us up from hotel and transaction was fast and seamless. Very friendly staff!

I have dealt with many dealerships in the past but I can - Amy Duryea

I have dealt with many dealerships in the past but I can honestly say none of them compare to the dedication, pride and customer service as Randy Curnow Chevrolet. Lindsey was super amazing :). I would highly recommend them to anyone who asks.

Had some issues on our truck went to service and service - Larry S.

Had some issues on our truck went to service and service advisor Casey went out of her way to help, very polite and thorough. 5 stars Casey!,,

They had very nice an helpful people in there. - brittneytrussell39

They had very nice an helpful people in there. They help me understand things. They all were very polite.

I bought a used vehicle from them a year ago. - HKRADLOFF

I bought a used vehicle from them a year ago. And I got ripped off badly. Put less than 1000 miles on the Firebird and kept it in perfect condition now at a time when used cars have never been higher they will buy it for $5,000 less! Wow that is $5,000 difference in 1 years time on a used car that has already suffered its depreciation kept in the exact same condition. Quote from USAToday "According to data released by the U.S. Bureau of Labor Statistics on Thursday, the consumer price index for used cars and trucks jumped up by 40.5% from January 2021 to January 2022. Explain how I lost $5,000 on my vehicle at a time when used cars are up 40.5%?

The most knowledgeable and professional service and parts - donniebaker479

The most knowledgeable and professional service and parts department of any gm dealership I've done business with.

Chris in service is the most unprofessional manager I've - Taramarietrogdon

Chris in service is the most unprofessional manager I've ever dealt with. Fix that.

2016 CHEVROLET EQUINOX LT AWD Owner, basic oil and filter - JT

2016 CHEVROLET EQUINOX LT AWD Owner, basic oil and filter change and tire rotation PRICE SHOCK $125.00

My car was done in a timely manner. - Combsjanis

My car was done in a timely manner. I was kept informed about needed service.

Where do I begin. - brian

Where do I begin...How bout the beginning. I have a 2004 Silverado, and about 2 years ago, it developed a 30mA battery drain problem. Took it to Pearls for repair. Long story short after a new battery and starter (over 1200), the problem persists. Then, they tried to get me to remove the after market remote start system with zero diagnostic evidence to support that course of action. I politely declined doing that. My truck now has a 300mA (yes, 300mA) drain. I just disconnect the battery when I'm not using it. To Pearl's credit, they did give me half my money back for the unneeded parts/labor. Fast forward to now... In March, I bought a 2018 GMC Sierra Denali from Vroom. Upon unloading it, I noticed a problem and immediately contacted Vroom. They told me to have it diagnosed, which I did. I waited a week for an appointment at Pearl Motors, and I'm not real sure what they did to "diagnose" the problem, but they had it in the shop for less than 1/2 hour and told me the "guards" were broke off of the running board motors, and was getting dirt, mud, water and snow in them, and it needed both of the motors replaced (to the tune of just over 1400. (Vroom sent me a check to have them replaced). After having them replaced, while still in the parking lot, I checked the operation of the running boards and the symptoms were EXACTLY the same as they were when I initially took it them. For the record, I have both of the old motors. and there is no evidence of anything (guards) being broken off. Then, I was told I needed both sensors replaced. Parts ordered, another week and finally, the truck seems to be fixed. Again, to Pearl's credit, they only charged me for the part (Just over 100). They didn't charge me labor to install the one sensor that was actually broke. When I brought up the fact that I didn't care to pay for parts I didn't need, and since the symptoms were unchanged, I assume I didn't need 1400 worth of motors...Things got "interesting" in the parking lot with a couple of employees (not sure who they were, I assume a service advisor and a manager). They didn't care for being called out. With my previous experience with them on top of this one, I have come to this conclusion....Pearl doesn't have any problem spending their customer's money just throwing parts at a problem, they don't seem to have any idea how to actually troubleshoot them. While the sales department may be top notch, I wouldn't recommend using the mechanical side for even an oil change. I believe I'll find another shop to have my vehicles repaired in. At least my running boards now work correctly! Thank you, Pearl

I have purchased countless automobiles from Jim Falk and - Amylynn82

I have purchased countless automobiles from Jim Falk and whether I’m purchasing new or used I get the same great service every time. My latest purchase was an Audi from Traci Shepard. She was attentive, informative, and personable. She was quick to respond over the phone or in person and had my vehicle pulled, cleaned, through finance, and ready to sign for in just under two hours. I was on my way home with it that evening. I definitely appreciate this dealers genuine respect for time and their hassle free process. I’ll be back for another I’m sure.

Pleasant to work with and keep you informed your specific - Djstill56

Pleasant to work with and keep you informed your specific repair. Also very prompt when I bring my vehicle in for oil change etc.

I have waited several weeks since our purchase to "cool - ffpmason

I have waited several weeks since our purchase to "cool off" and I'm still mad. Found a van we liked on the website made contact with salesperson. We exchanged pictures (of my trade) and information. Made a verbal deal on a Tuesday. By thursday after several phone calls from salesperson assuring me the van was nearly perfect and a little encouragement from the with I did the "docusign" deal. Huge huge huge mistake on my part. These guys are con artists to say the least. Drove 90 minutes there only to find the van had multiple dings and scratches, inside was not clean at all and the rear bumper was repainted the wrong shade of silver. I brought it up to the salesperson so he goes and get the manager. Typical good cop bad cop game ensued. Sales manager was a total jerk about whole thing and he finally said "deal is done you signed the papers". Which he was correct. I gave the salesperson an earful and drove off in our new to us pre dented and scratched van with a different bumper. I take partial responsibility because I signed before I saw it. However the salesperson was less than truthful and the sales manger an xxx!!!!!!

Beware. - gypsyrose728

Beware. They do inhouse inspections. If you want to honesty know the condition of your vehicle get a diagnostic done independently directly after purchasing here. They sell vehicles with multiple issues they do not disclose because I can only assume they do not run one and even if it's within 30 days they will only offer a trade in or devalue the purchase they sold you. Not very honest if you ask me when they were caught in the wrong. BBB time.

Horrible place to service your vehicle. - JW

Horrible place to service your vehicle. Took over 2 hours for an oil change. They told me it was almost done twice, and then waited another 30 minutes why they are lunch. Never bring you car or buy a car here.

Sales person was great. The finance person was good. It... - Cs

Sales person was great. The finance person was good. It took a hour for a cash deal. Gm had a attitude.

The guys in the Service department are very knowledgeable - Tmjcolbert

The guys in the Service department are very knowledgeable and kind. They and their mechanics do superb repairs.

Great dealership to work with. The salesman Jeremy Ellis... - Chris

Great dealership to work with. The salesman Jeremy Ellis is the bomb.com when it comes to selling cars.

I went to this dealership to look at 2 used cars for... - velvio0912

I went to this dealership to look at 2 used cars for sale. One was already sold so Mac brought out a Ford Taurus. Took it for a test drive and as I started to accelerate the car started shaking very bad. I can"t believe they had this car for sale. Back at dealership, I informed Mac of problem with car. He said he wasn't aware of problem. I would stay away with this place!!!!

This dealership was my worst experience in buying a new - lwayland51

This dealership was my worst experience in buying a new GMC vehicle. Extreme high pressure to purchase dealership add ons. I would not recommend!.

We thought we had found a good dealer only to be - teribloom

We thought we had found a good dealer only to be disappointed. We purchased a Buick Enclave in September 2021. After driving it and pulling it behind our motorhome, we decided to trade for a larger SUV which would be easier to tow. In April, I contacted the salesman we dealt with and explained the situation, and asked him about finding us a Suburban type vehicle with under 150,000 miles we could FLAT TOW behind our motorhome. He sent me photos of the 2014 Suburban we currently bought from them taking their word it would fit our needs for flat towing. We had the vehicle for 4 weeks when we attempted to attach it to our motorhome only to find out we could not tow it because it has a single-speed transfer case. This after spending over $700 for new tires and $500 for new tow brackets to attach to the motorhome. The DEALERSHIP KNEW it could not be towed. The excuse of the saleman only working there about 18 months does not fly, it is their JOB to know the vehicles. I contacted the dealership and spoke with a gentleman who researched for me and called back to inform me we could not tow it for the risk of ruining the transmission. We are not happy with that and started looking for a vehicle we could use. I once again contacted the salesman asking AGAIN for him to find us a vehicle we could flat tow behind our motorhome. He did nothing. I looked at the Auffenburg site and saw a 2013 Tahoe which would be perfect for our needs. It was more expensive and we would have been happy to trade for a different one realizing we would pay more for the new one. Imagine our surprise when we were quoted a bid on our vehicle of over $6,000 less than we paid 6 weeks ago!!! They also had the other vehicle way over retail value according to the current market. We would have given a difference of around $6000, but not $12,777. I would say RUN, do not even think about dealing with these people. We are seniors and they plainly took advantage of us. I also have confirmation of everything I have said, I have all written contact between the salesman and myself. I have removed the salesman's name to protect his family, even though he felt no need to defend our rights. This dealership is so dishonest I will continue to give bad reviews.

The best deal again! I have purchased 6 cars and referred... - KathyR

The best deal again! I have purchased 6 cars and referred 10 people. Nicki Horr and Dan Sinclair and Dave Sinclair always treat me very special...got a great price for my trade in...thanks again...great family to do business with...

Bill Roberts always provides quality, (and nice), service - Leslie

I have sometimes run late to my car service appointments, yet the service staff is ALWAYS nice about it. I appreciate the mechanics as well, for I have never had an issue with their service. Jody is always nice to talk to, as well.

My son took his car in for repair (2nd time dor the same... - Nancy

My son took his car in for repair (2nd time dor the same issue) and the backup lights stopped working when he left. He took it back in and they said he needed an under hood fuse block for $500. We took it to another dealership and they replaced a blown fuse. The backup lights work now. Don’t use this dealership!

Horrible for Veterans or people with disabilities. - ggilliland85

Went to buy a new vehicle on 7/30/2020. Having been in the automobile industry my entire life I am very particular with customer experience. Matt Lotspeich (Son of Boss) blew me out of the water. I was trying to get the details worked out on financing a new truck however the manager was belittling my plan. Please beware, I am a disabled and really try my best to operate in this world however there are people who are not disabled and have zero idea what its like to live with a disability. To poke fun and aggravate a sore spot in someones life is not the way to earn someones business.