27 Maryland Buick Dealers

I had a wonderful experience at Ideal Hyundai! - alcir

I had a wonderful experience at Ideal Hyundai! The staff was friendly and professional, always ensuring that all my questions were answered. In addition, the entire process was very smooth. Overall, great experience!

Stephanie was Responsive, helpful and attentive. - horgan5

Stephanie was Responsive, helpful and attentive. There was no pressure to buy. Quick to get price and interest rate to us. Stopped by on Wednesday evening and purchased the car Thursday evening.

Absolutely great! - Yolanda

Absolutely great! Had an awesome experience with the dealership and especially with the representative (Nebuyu Abebe). He made my experience comfortable and pleasant.

My husband and I were looking for weeks for a used car - karinbreen

My husband and I were looking for weeks for a used car which would fit our needs. after many trips to different dealerships and the frustration of having a really hard time finding a used car which would fit our budget and work for us and our english mastiffs, we luckily received an email from Madison Hill ( Sales Associate ) that she would do her very best to help us find what we been looking for. She kept her word and as we walked in at the dealer ship we been greeted with professionalism and outstanding customer care. Madison showed us a Minivan she thought could be of our interest and Sales Manager "Roby " (Robert) helped figuring out the numbers. Both truly put their best efforts out there , including the person in the finance department to make this buy a great experience. Thank you ! Truly a great place with great employees!!!

Karen Fuentes was absolutely wonderful at helping - teresacurzi

Karen Fuentes was absolutely wonderful at helping coordinate my car purchase. Please give her commendation!!

Grant Williams, Jordan Newman and Chris Reynolds were - La Mouffette

Grant Williams, Jordan Newman and Chris Reynolds were super cooperative with my particular needs: I booked a one way flight from Tennessee to Washington D.C. so that I could drive our new Equinox home myself. I wanted to break-in the brakes, the camshaft and seat the piston rings with some proper procedures. When we first found the vehicle we wanted, Lexington Park reserved it for us without even a down payment or some "good faith" money. This dealership went the extra mile and then some to accommodate my unusual requests. Chris picked me up at the airport and drove me to the dealership. This is a good place to buy a car.

To my shock, the warranty company declined to cover the - Olde-Nuff

To my shock, the warranty company declined to cover the frozen Infotainment Display screen on my 2018 GMC Sierra -- after approving it originally -- because, I was told by Service Tech Brian Wilson and his Manager Tim G., there was a suction cup on the front of the screen. I asked why the tech didn't explain that I bought the accessory bracket to hold my phone in place after the screen failed so that I could see the GPS map for the rest of my cross-country trip. I asked "Why didn't you take the bracket off, Brian, before you sent in a picture of the screen?" Mr. Wilson's answer was, "How DO I KNOW when you bought it? You need to talk to your warranty company." Right? Why would I buy a dashboard bracket if the screen was working? And what difference WHEN I bought it? The screen was broken, as today's tech confirmed at Fitzgerald, as well as Earnhardt GMC's in Mesa, Arizona when I first turned in for repairs during a cross country trip. Meanwhile, the warranty company had approved the replacement when Earnhardt submitted it six weeks earlier. Unfortunately, "supply chain issues" meant I had to leave before the new screen arrived. Now it's been rejected so I'm going to have to start all over again at another service center. Not only did Fitzgerald NOT fix the screen, but they broke the warranty claim in the process. I asked for the manager and got connected with "Tim", who basically defended the techs. (Yes, I admit that I called them all morons. And now I'm sorry, but that kind of customer service doesn't even rise to that level.) I'm done with Fitzgerald and this is going to be the first of many, many times that I will tell my neighbors the story about the day the Gang of Morons in the Service Department at Fitzgerald GMC lost my business.

If you want your time wasted and if you want to get - capnr54

If you want your time wasted and if you want to get banged over the head with pricing and unnecessary addon's, this place is for you. Had the worst experience with JT the manager and Dan the finance guy. No one at this place communicates well nor is honest or has any integrity. I'm sure half of the reviews here are fake so buyer beware.

Review of Purchase/Lease of 2020 CadillacXT5 - ebesbrown

I leased my 3rd Cadillac today using my same salesman, Robert Alexander at Capital Cadillac. Once again, Robert was able to anticipate what I wanted and like, He was able to have precisely what I wanted and what suits me. It is refreshing to have someone in this business who does not make you feel "pressured" and who honors what I think is right for me. In years past, I have had the opposite opinion of some car dealers and salesmen. Not only was Robert hospitable, Kevin Graham remembered many things he and I had discussed 3 1/2 years ago when I leased my last Cadillac. These personable touches make a customer feel appreciated and that they are not being "sold a bill of goods." LOL. Even if we are, I feel better about it because the dealership is so helpful and concerned about making my experience wonderful.

Phenomenal experience. - Shawn L

Phenomenal experience. In a market where dealerships are regularly gouging with market adjustments and lower than market value offers on trade in’s, I experienced neither. We were able to easy agree on deal that was a fair transaction for both parties. The staff was down to Earth, not pushy, and accommodating. I felt like customer who was valued for my business. I traveled an hour and a half to do businesses with them based off my initial phone call and would do it again in a minute. They’ve earned my repeat business.

Purchased a Pre-Owned Dodge Durango GT with low mileage - chucky0918

Purchased a Pre-Owned Dodge Durango GT with low mileage and it runs great. Ron Henriques was great to work with and very professional. Give Ron a call today. He responds!

Dealing with the service department, especially with... - Lisag

Dealing with the service department, especially with Eileen Kendall, and Grant who make it a pleasure with every visit. Everyone there has given me nothing but top notch service.

Great Dealership!!! - Bluekate

I had a bad experience/problem with my Kia that I was trading in for a 2019 Buick Encore Boyle was very good at putting me to ease, Dan my salesman from Boyle took care of me right from the start I felt very comfortable with the entire sales process from start to finish. He was fantastic he got me in a Beautiful 2019 Buick Encore AWD which I really love and suited my needs and met my financial needs too for the payments. He even helped me with a later purchase of accessories for my Buick. If I could give this dealership a 6 star rating I would! Highly recommend going there! Definitely a dealership for a lifetime for me.

Excellent service program for used cars. - jt

Excellent service program for used cars. I'm getting my first oil change today for free.

Sold a rusty truck brand new. 73k !! - Rusty GMC

I was sold a rusty truck brand new. The owner and dealership is doing nothing about it. They only blame General Motors. This truck is 3 months old and nothing has been resolved. Once they get your money, your on your own. Buyers beware !! Worst car experience I’ve ever had !! I’m still stuck with this rusty truck

I always appreciate the friendly and courteous service - juls

I always appreciate the friendly and courteous service that I experience from the staff team at Timbrook.

Tom makes you feel like family! Anchor gives you a fair... - hzfd68

Tom makes you feel like family! Anchor gives you a fair price for tradeins too!

took 04 denali in for first service -- very helpful and... - jrussell

took 04 denali in for first service -- very helpful and thorough. Did not buy my vehicle from them, but they will get all my service business if they continue to deliver like they did.

Very clean shop and friendly people.

My Experience At Timbrook GMC - moonie

I recently purchased a used Yukon from Timbrook's , Leah Alderman, salesperson was excellent in providing me with information and my vehicle, highly recommend Leah! Took care of getting me financed, getting vehicle inspected and getting my license taken care of. Very personable and knowledgeable with regard to sales.