BMW of Mountain View
Mountain View, CA
Filter Reviews By Type
Showing 498 reviews
I ordered a car with Eric Peng at BMW of Mountain View. He got me an allocation sooner than any other dealership, was responsive to my questions, and kept me updated on the progress of my build during the He got me an allocation sooner than any other dealership, was responsive to my questions, and kept me updated on the progress of my build during the months-long wait. The car finally arrived as promised and the delivery process was great. More
My past experiences with Mountain View BMW Service Department have been excellent. I have always used Mark Sleiman as my service advisor. He has been more than I had expected so I will continue to Department have been excellent. I have always used Mark Sleiman as my service advisor. He has been more than I had expected so I will continue to use him in the future. More
Easy to make an appointment. Service advisor is the same each time which I appreciate. Quick drop off and loaner car pick up. Advisor gives accurate information about time lin Service advisor is the same each time which I appreciate. Quick drop off and loaner car pick up. Advisor gives accurate information about time line for work to be completed. More
Great Service and very great communication with the sales person. And he is very responsive for all the questions and follow-up. Great experience here. Definitely will recommend to my other friends. person. And he is very responsive for all the questions and follow-up. Great experience here. Definitely will recommend to my other friends. More
I went in for getting my SMOG check issue fixed. The dealership suggested a change in the OBD2 port housing and port replacement. They fixed the issue in a timely manner and also gave me a loaner in The dealership suggested a change in the OBD2 port housing and port replacement. They fixed the issue in a timely manner and also gave me a loaner in the meantime. Every aspect of the service experience was smooth except the pricing. I was charged $710 for an electrical port replacement. This charge is equivalent to two new tire replacement jobs. The pricing can be fairer is what I can say honestly about BMW if they are trying to improve their bad reputation for being called 'Stealerships'. More