On Friday, July 29, we had another excellent sales - bettyrice214
On Friday, July 29, we had another excellent sales experience with Suvin. He originally helped us choose and lease an X5 in 2019, and was extremely professional, knowledgeable and efficient in helping us make our selection and in completing our paperwork. Since then, he has always been there for us in case we've needed assistance or advice. Our recent appointment with him last week was because our lease was ending. He first helped us fit in an annual maintenance service appointment for that day, and completed all of our paperwork to buy back the lease and purchase the car outright. During the wait time, he made sure we were comfortable, had water and were kept in the loop as to what was going on. Once completed, he arranged for us to have a loaner car because our service work wasn't done, and then made sure our own car was driven home to us later that evening. The new license plates hadn't been put on the car, so he drove to our house that night to bring us the plates. To say he went the extra mile with everything he did is an understatement. Because of his kindness, thoroughness and attention to all detail, we will certainly continue to work with Suvin for a long time!
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