Service Dept. - jrdani1
Service Dept. is dishonest and will try to charge for unnecessary repairs. My wife brought our VW Jetta there with a slow oil drip thought to be a bad gasket on the oil pan plug since Jiffy Lube had recently done an oil change. Should have been very quick & inexpensive fix. My wife received a call the next day saying that the Turbo Air Intake pipe was wore out & needed to be replaced at a cost of $550. Part is $250 & 2 hours of labor. I looked up the part & their price was correct. However, I had a hard time understanding how an air intake would leak oil. I went down there & asked to look at my engine. I found NO oil leakage anywhere around the intake pipe, which is right on top of the engine in plain sight. Also, the part is made of aircraft aluminum and not worn out. Also, there are no moving parts nor anything that could rub or abrade a hole in the pipe. I looked under the car and saw where the oil had dripped from the opposite side of the engine. I then asked for my keys, left the dealership, and will NEVER go back.
Read More
Dealer Reviews
Service Reviews
Cars for Sale
Sign In